SENDIAS service for families of children and young people who have Special Education Needs (SEND) 

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Good afternoon,

We trust you are all keeping safe and well during these difficult times.

We would like to introduce our support and advice service for families of children and young people who have Special Education Needs (SEND) to your good selves and the wider community.

The Luton SENDIAS Service is a statutory service jointly funded by Luton Council and Luton Clinical Commissioning Group. The service provides impartial advice and support on a range of topics related to SEND and operates at ‘arm’s length’ from the Local Authority.

The SENDIAS Service aims to help parents/carers, children and young people and professional staff to work together to provide the best possible support and outcomes for children and young people with SEND.

Parent/carers, children and young people can access support from the SENDIAS service by a variety of methods. The SENDIAS service website has fantastic information, advice, resources and videos for families with SEND on a range of different topics.  The website also has the ability to translate information on the site into a range of different languages.

Our service can provide support for families who may have concerns about their child or young person’s progress at school/college, or concerns regarding starting school or accessing support in school/college.  We can also offer advice and support around issues relating to SEND law, exclusion advice or advice if families wish to appeal a decision regarding an EHCP (Education, Health and Social Care Plan) made by the Local Authority.

The SENDIAS service also has a telephone helpline (01582 548156) with an answerphone service available out of office hours.

We now have a new Facebook page up and running: which also provides information, advice and support for parents, carers, children and young people, signposting them towards local events and support groups.

To assist in promoting awareness of the SENDIAS service, we have attached 4 posters advertising our services in English, Urdu, Polish and Romanian. We would very much appreciate if you are able to promote these either by sharing them via your own social media platforms, or by displaying the posters on your notice boards.  Please let us know if you require any printed posters.

Moving forward, we hope to get more posters translated so we can serve our wonderful wider and diverse community. Please let us know if this would be beneficial for you directly, as we are always open to new ideas on how our service can develop further.

We thank you in advance for your help and assistance with our request, and should you have any questions, please do not hesitate to contact us.

With kindest regards.


 Futures House

The Moakes



01582 548156


SEND Information, Advice and Support

Please visit our website at


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